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The Balancing Act & Dealing with Difficult People

Wednesday, August 8, 2012  
9:30 AM - 12:00 PM

These two seminars, The Balancing Act & Dealing with Difficult People, offer a practical and easy to use guide for those working in the human services field.

The Balancing Act approaches burn-out, stress and motivational loss with a focus on prevention. It is ideal for those who supervise or work with individuals who offer care giving and/or support on a regular basis. The seminar explores the recognition of compassion fatigue, its causes, symptoms and cures.

Dealing with Difficult People teaches an easy-to-apply process that was scientifically developed to defuse anger and related behaviors. This technique has been taught and applied by thousands of people and is a mainstay of prevention in a variety of professions including: human services, law enforcement and educational settings.

The speaker is Kurt Emmerling, M.Ed., NCC, LPC. Mr. Emmerling is a nationally board-certified counselor and is also licensed as a professional mental health counselor in Pennsylvania. He has practiced in a variety of clinical settings, as a therapist, manager and administrator for the Mercy Health System in Pittsburgh and, for the last twelve years, as a senior manager for the Area Agency on Aging in Allegheny County. Mr. Emmerling also teaches for the School of Graduate Professional Counseling for Carlow University in Pittsburgh and is a regularly featured speaker for Workforce Development as well as Penn State University. He has been recognized for his dedication to teaching excellence through Carlow University's award for most outstanding graduate faculty.

The fee to attend this program is $20 per person, which includes a light continental breakfast. Space is limited and registration is required by calling the Foundation Center at 412-622-6277.

Presented by: Kurt Emmerling, M.Ed., NCC, LPC
Event fee: $20
Light continental breakfast
5801 Forbes Avenue
Pittsburgh, PA 15217

Foundation Center
(412) 622-6277