Download and Streaming Issues

Download and Streaming Issues



Click here if you are experiencing OverDrive issues.

For all other Downloadable and Streaming Issues, please use the form below.

  • Please enter the full barcode number without spaces.
  • Check all that apply.
  • For example: iPad with iOS9, Samsung phone with Android 5.0.2, Kindle Fire HD, Nook Glowlight Plus
  • For example: Mac OS 10.11, Windows 8.1 64 bit, Windows 10.
  • For example: OverDrive Media Console, Windows Media Player, iTunes, Adobe Digital Editions. You can usually find your program’s version information under Help > About.
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